Monday, December 16, 2013

How to Keep Google+ Manageable at 50K Followers


Back in March of 2013, with only 77 followers and nobody to talk to, it did seem to me that Google Plus was indeed a ghost town. Today, just 9 short months later and approaching the 50,000 follower mark within the next few weeks, I sometimes receive so many notifications that it seems impossible to keep up with them all due to the sheer volume. At first glance, that seems to make sense - more followers means more notifications right? I don't believe so; in fact, I do not believe that the number of followers you have has anything to do with the number of notifications you receive at all. If you compare the two charts below, you can see that while my number of followers continues to increase, my engagement level on my own posts has remained fairly consistent once I passed the 5,000/10,000 follower marks in July/August.

Screenshot of my follower history since March 27, 2013 via +CircleCount

 Screenshot of my total engagement by day since March 27, 2013 via +Steady Demand
(https://www.steadydemand.com/tool/)
Note: Use my code CQApproved for a 20% discount off Steady Demand Pro.

Saturday, December 7, 2013

A Google+ Project: #31People #InterestingPeople


This month, I decided to select one interesting Google Plusser to feature each day during the month of December. Since there are a LOT of people to choose from on Google Plus, I put together some criteria to help narrow down my search. Most of the people I am featuring are people I already had in my circles, but I have already met a few new gems along the way.

A Google+ Project: #31People

Sunday, December 1, 2013

How User Intent Impacts Google CTRs: #CatalystCTRStudy


I have been selected to participate in a paid SEO Peer Review of a recent study about Google click-through rates prepared by Catalyst; below is my review. 

How User Intent Impacts Google CTRs: #CatalystCTRStudy

I am going to assume that Catalyst made every attempt to be very thorough and it is obvious that they have put a great deal of effort into their study, so I am looking at this as an opportunity to provide constructive criticism rather than try to validate or invalidate their findings; I do not have access to the data used and my own data does not include very many Consumer Packaged Good (CPG) brand websites, so it seems that my own independent research would be like comparing apples to oranges.

Friday, November 22, 2013

My First Triberr Campaign: #CatalystCTRStudy


I have been selected to participate in an SEO Peer Review of a recent study about Google click-through rates prepared by Catalyst. I will be participating as a member of a Triberr team and this will be my first influence marketing campaign through Triberr. My blog post for this campaign is due next week; check back to learn whether I agree or disagree and why.

Monday, November 11, 2013

Dear Google: A Petition To Improve Circle Sharing


Circle sharing is getting has a bad rep - and it is only going to get worse; but it doesn't have to be this way. I would never bring a problem to your attention without offering a solution; so here is the problem as I see it, as well as a proposed solution.

Adding shared circles are one of the ways users find people to follow on Google Plus; therefore, it stands to reason that many of those who wish to gain a following would want to be included in shared circles in the hopes of increasing their following when the circles are added. As someone who has had success sharing circles, I know that getting a circle shared outside my community by as many people as possible is the key to reaching new people who are currently not following me.

Those who have 'mastered' circle sharing are generally the ones who strongly encourage or even require sharing in order to stay in - or get in - the next circle. This can promote a circle sharing frenzy by those included, as well as attract spammers attempting to get into subsequent shares. The frenzy surrounding these circles, and the fear of being spammed, causes many seasoned Google Plussers to be leery of sharing or adding circles at all. On the other hand, the frenzy entices those who are new to circle sharing - the newbies who have no clue what they are doing and often add and share every circle they are included in before finding themselves with streams filled with junk, notifications that are out of control, and circles that are a mess.

It takes time to vet a circle so it is easy to see why shortcuts are taken in order to get the next share published; many of the larger shared circles are not properly vetted and are often filled with people that even the circle creator does not know. Some of these people might not wish to be included in public circle shares, especially the ones filled with spammers, but there isn't a way to "optout" short of blocking those that include you - after you have already been included.

Even worse than taking shortcuts, some circle "creators" have built a following routinely adding circles (many will follow them back), sharing these circles as new circles with themselves included (so others will add them) and then immediately deleting the circles (so they aren't following anyone back and can continue the process without hitting their 5K limit). This is in essence flooding Google Plus with their circles, circles of people that they never "really" circled in the first place, circles of people that didn't have them circled, and that they likely never interacted with at all.

So what is the solution?

The solution is very simple. Rather than allowing a circle creator to share a circle of people they are following, only allow them to share circles of people that they are following who are also following them back. I have followed this practice of only including those who are following me rather consistently and believe this is one of the reasons I have been looked to as someone with "decent" circle shares. Don't get me wrong, there are still many who frown upon my circles, because as I said, circle sharing has a bad rep on Google Plus.

While this solution will not eliminate the circle sharing frenzy, it would certainly give people more control over who is allowed to include them in a circle share. Furthermore, limiting the pool that the circle creator has available to only those that are following them back would go a long way toward preventing spammers from creating their own circle shares; after all, if no one was following them, they wouldn't have anyone to share.

Sincerely,
+Christine DeGraff

Do you agree with this solution? 
If so, please sign the 'petition' below by saying "I agree" in the comments below or offer a better solution if you have one. If you do not think there is a problem, you are welcome to state your case.

Tuesday, November 5, 2013

Leagues of Influence: Is this the new Klout?


Webfluential is hoping to become a leader at connecting advertisers with "influencers" by helping brands identify influential users that are best matched for the requirements of a particular campaign. Once selected and invited to participate in a campaign, influencers have the opportunity to earn money by blogging, tweeting and promoting the brand on their blogs and social media profiles.

The algorithms used by Webfluential are able to distinguish real followers from fake ones, factoring in web statistics and other metrics to identify each influencer's true influence per network; this is then compared to the results of others on the platform in order to classify users into dynamic "leagues of influence" which advertisers can then select from based on their budgets and campaign goals. Influencers are measured by the reach, resonance and relevance that each has on the networks and then placed in leagues with similar influencers and ranked accordingly.


Reach measures the size of an influencer's audience (following) per social media network and is relative to the most influential person listed on Webfluential for that particular network.

Resonance is a measure of how widely the content that an influencer shares reaches outside of their own community; again, this is relative to others on the platform.

Relevance is a measure of the response from the influencer's community in the form of likes, comments, retweets, etc. and is used to calculate a score for each network.

Influencers can create multiple profiles in their account; each profile consists of a blog and several social profiles (currently YouTube, Twitter and Instagram) and data is gathered for each (see below) which is then run through the algorithm to place them into leagues.

As an influencer's score approaches 100, it implies that they are nearing the top of their league. Higher leagues contain fewer but more influential people; influencers move into higher leagues by increasing their reach, resonance and relevance of their networks.

Influencers must meet Webfluential's minimum requirements to join, which includes a minimum of 1,000 legitimate Twitter followers. Webfluential offers suggested prices per blog post, tweet, photo upload, etc. based on what others with similar influence are charging; however, the ultimate price is set by the influencer.


Advertisers and PR agencies are provided with access to listings of social influencers and can search by location, audience, platform, and topics to find influencers for their campaign.

Webfluential anticipates job offers going live on November 16th and opportunities for influencers in the US will be launched in the coming months. Visit http://webfluenti.al to learn more about Webfluential.

Data Gathered by Webfluential

Statistics for blogs include the number of visits, new visits, page views and time on site each month as well as averages for the prior month and a graph to track average visits, page views and time spent on the blog during the previous 6 months.

Twitter statistics show the number of followers/following, the number of tweets and account age, the number of people who retweeted and favorited and the rates for each. For example, "1 tweet gets retweeted for every 3.387 tweets posted." Month to month statistics are also tracked.

Instagram statistics include the number of followers, and an aggregate of the number of photos posted, likes and comments each month.

YouTube statistics include the number of videos uploaded, the number of subscribers, total views, total likes/dislikes, comments and favorites for the channel as well as the number of views, likes/dislikes, favorites and comments per video.

Monday, November 4, 2013

30 Day Brand Ambassador Campaign Results


I just completed a 30 day brand ambassador campaign for +SEND A TEDDY  (www.SendATeddy.net) with a specific goal of increasing engagement on Google Plus. 

Acting as a spokesperson for +SEND A TEDDY, I helped establish new relationships and strengthen existing relationships within Google Plus by introducing their product to my 30,000 followers as well as including their "Tatty Teddy" on several live hangout on air; by proactively engaging +SEND A TEDDY's community by sending them "Teddy Bear Bombs" and encouraging participation on a series of posts over the past month; by starting a "Teddy Bear & Friends" community as a way to interact with fans; by launching a thank you circle of Teddy Bear Friends which was reshared 118 times; and by using a "tagging game" in a post to promote their monthly contest.   

The results of the 30 day campaign (see graphs below) were as follows:
  • 75% increase in followers
  • 104% increase in page plusses
  • Comments increased from an average of 0 to 41 comments per post
  • Reshares increased from an average of 1 to 11 per post
  • +1's increased from an average of 5 to 35 per post
+Madeleine Nicholls, owner of +SEND A TEDDY, is very pleased with the results saying it is an "awesome improvement." 


The monthly #SendATeddy contest offers visitors a chance to #WinATeddy for a friend and encourages the entrant to write a note as to why their friend should receive a free teddy. Madeleine noted that the contest entries she received so far this month as opposed to prior months are "different this time" and that she "gets goosebumps every time I read one" as the notes are much longer than usual and filled with "so much love." To enter this month's contest, visit http://www.sendateddy.net/contest.php.  
(averages over 4 week period)

Tuesday, October 29, 2013

Google Announces 18 New Updates


Today's "A Morning with Google+" Live HOA broadcast included an announcement of the following updates that will be available today to their 540M active users:

Google Hangout App Updates:
  1. Addition of location sharing
  2. Animated gifs support
  3. SMS integration
  4. HD full screen videos
  5. Algorithms for facial recognition to improve lighting
  6. Photo editing tools including spotlight features and focus effects
Google Hangout On Air Updates (Broadcasts):
  1. Improved ability to plan hangouts with dedicated landing page
  2. Promotional tools
  3. Management tools
Photos:
  1. Backup for full resolution images
  2. Coming Soon: Full size backups and background sync on for IOS
  3. Automatically select your "highlights" or best pictures by hiding blurry images, looking for the "important people" in your life and landmarks
  4. Search for images even if the images are not tagged using "deep learning" that recognizes images for 1000 additional words added including "apple pie," "beach," "sunset," etc. You can also include searches such as "my dog at the beach."
  5. Ability to search your images as well as the images shared in your friends circles per their privacy settings
  6. Improved auto-enhance with more control and settings on an album by album basis
  7. New HDR filter in Snapseed
  8. Adding Analog Efex Pro to the Nik Collection for advanced photo editing
  9. Additional "Auto Awesomes" for action sequence and eraser
Auto Awesome Action Sequence

Videos:
Too mind-blowing to talk about. You will need to watch yourself. Video starts at 0:49 minutes.


Surprisingly, no updates on Helpouts or Google Glass.

Monday, October 28, 2013

Google Helpouts Launch Seems Imminent


Update 10.29.2013 - Google Helpouts Launch Date Leaked
According to +Android Police sources launch date is set for Tuesday, November 5th
http://androidpolice.com/2013/10/29/google-helpouts-will-reportedly-launch-tuesday-november-5th/

Tomorrow's Live Hangout on Air "A Morning with Google+" during which time "the Google+ team will be sharing a few updates" seems like the perfect venue for the unveiling of Helpouts by Google. After only 5 hours, the event already has close to 8,000 "yes" responses and Google Plus communities are buzzing with rumors and speculation about what will be revealed during the broadcast.

Helpouts is a new way to connect people who need help with people who can give help, over live video, anytime, anywhere. I received an invitation code in early October and completed my listings and interview with Google just last week. My listings are still in a "Pending review" status (see screenshot below) but I have been told by several people, who were also pending just days ago, that their listings are now approved.
Although Helpouts is not yet open to the public, launch is obviously imminent. I had my first "Helpout" this past Friday, an interview with a representative from Google to review my listings, and he said "very very soon" when I inquired when the site would launch. Helpouts are really a lot like Hangouts and I expect that if you are familiar with Hangouts, you will have no problem getting used to Helpouts.  


In one of the Google communities I belong to, one of the members who has already been approved for Helpouts posted a few screenshots of the new Helpouts. He said that there were about 400 of so listings already approved and that the Helpouts homepage was automatically scrolling through the various categories and showed the top listing in each. He also reported that next to each listing is a share button that allows people to share the listing via G+, Facebook, Twitter and YouTube as well as the ability to link and embed listings. I just checked my listings and I now have the "Promote" button as well (see screenshot above).

Categories for the rollout include: Art & Music, Computers & Electronics, Cooking, Education, Fashion & Beauty, Fitness & Nutrition, Health & Counseling, Home & Garden and Other. 

If you are interested in making money online by sharing your skills and knowledge via Helpouts, apply for your invitation code at https://helpouts.google.com/welcome. You might also want to follow +Helpouts on Google+ to learn more.

Have you been approved as a Helpout provider on Google Plus? If so, feel free to add your name to the list below which will be updated once Helpouts has officially launched. 

Wednesday, October 23, 2013

This Week's Upcoming Events on G+ w/Christine DeGraff


Empire Avenue Overview
Thursday, October 24, 4:00 PM EST
Join +Al Remetch and guests +Christine DeGraff, +Neil Ferree, +Mike Allton, +Jeff Beyers and +Daniel Campbell as they present a broad overview of Empire Avenue including what it is, how it works and strategies you can use to be successful.
Empire Avenue is a social networking "game" where the players invest in people - similar to investing in the stock market. The game uses virtual currency called "eaves" and dividends are paid based on social media performance. Sign up using this link (www.EmpireAvenue.com) and receive 10,000 eaves to invest in your favorite people! (e)CHRISDEGRAFF is Christine's ticker.

Friday, October 25, 11:00 AM EST
Join +Michael Ehline from the +Circle of Legal Trust for a free seminar with +Christine DeGraff to learn why it is important for lawyers (or anyone for that matter) to engage with potential clients rather than only fellow attorneys. This should be a fun event and a great way to learn how to build relationships and trust using social media.


My Music Hangout
Sunday, October 27, 7:00 PM EST
This is going to be my first ever music hangout and in fact, my first time hosting a hangout, so things may not be perfect, but it will be fun! Because we will be listening to music, it will not be live and seating will be limited; however, we will let as many people jump in as possible! This is a chance to meet some of the peeps you have interacted with on Google+. The playlist will be posted before the event.

Wednesday, October 30, 9:00 PM EST
Join +Christine DeGraff and +Johnny Wood for a free webinar where you will learn: 
  • How to quickly grow a MASSIVE following on Google+
  • Ideas for MONETIZING your Google Plus presence
  • Secret Strategies to MULTIPLY your success 
  • and much more!


The Online Money Show Halloween Edition
Thursday, October 31, 1:00 PM EST
Join +David Oldenburg and +Nicole Flannery live and in costume along with guests +Mia Voss+Christine DeGraff+Logan Lynn Roberts and several other guests (TBA) for a special Halloween show. Link and more details coming soon.


The Mia Connect: Social Media Power Chat
Friday, November 1, 12:00 Noon EST
Get #BatCrapCrazy with a dose of #GirlPower as +Mia Voss "dishes" with guests +Christine DeGraff and +Krithika Rangarajan to talk about -  you guessed it - social media - in our pajamas! A BIG ANNOUNCEMENT ON THIS WEEKS SHOW! Don't miss it!
Click here to RSVP!



About Christine DeGraff
Christine DeGraff has 15 years experience in web development, SEO and marketing and is currently taking the social media world by storm; most recently with her recent guest appearances on the Live Hangouts on Air circuit on Google+. She is ranked in the Top 350 women in the United States on Google Plus and scores in the Top 1% on Klout and Kred. She was honored as one of NJ's Best 50 Women in Business and her web design company earned a finalist position as one of NJ's Emerging Businesses of the Year.

Friday, October 11, 2013

5 Top Google Plus Circles to Add/Share


I have had incredible success with circle sharing on Google Plus; in fact, every large circle I have shared has become the top shared circle of the week. I attribute my success to the great people that were included in these shares. Here are a few of the most recent shared circles...


Here's the real fun part... when people find out they have been added to one of my circles because "Mr. Jingles" won't stop going off...

Wednesday, October 9, 2013

Hello World!!! A Journey Into VLogging Begins!


Update 10/11: I added a 4th vLog to this list. You can also check it on my YouTube Channel at http://bit.ly/1fcjwlW

Well I did it! For years I have known that I needed to have a presence on YouTube or at the very least, become comfortable in front of a camera. Last week, I did a guest appearance on The Online Money Show with +David Oldenburg and +Nicole Flannery (LIVE I might add) and I have four additional HOA to do over the next few weeks (also LIVE), so I figured it is "now or never" and I am jumping right in!

YouTube is so integrated with Google+ (and Google Search) that I really feel it is important for anyone who is serious about marketing themselves or their business online to create a channel and to start producing content. I am hoping that over the coming weeks I will start to look and sound more confident and develop my "voice" and a following in the video world as I have on Google+. Even though these early videos are rough, perhaps they will inspire others to give it a try as well.



I would love your feedback (I already plan to get a backdrop - too busy in the background) and I hope you will follow my vLog journey by subscribing to my YouTube Channel at http://bit.ly/1fcjwlW - and of course, please come visit me on Google Plus at http://gplus.to/chrisdegraff.

Enjoy!!!

Friday, October 4, 2013

Mastering Circles: The Key to Success on Google+


Updated: August 9th, 2014
Understanding Google+ circles and how to use them to begin building an active, engaged audience continues to be the holy grail that new users, especially businesses, are trying to achieve. Here are the answers to some of the most frequently asked questions about circles as well as additional resources with more information to help you learn to master Google Plus circles.

1) What are Google+ circles?
Circles are the way you group the people you follow on Google+. The default circles for profiles are "Friends, Family, Acquaintances and Following," and the default circles for pages are "Following, Customers, VIPs and Team members," but you can delete them or rename them if you prefer, and you can add additional circles and name them as you see fit. There is no right or wrong way to set up your circles, so the best way is the way that works best for you.
Example of how I have one of my pages circles set up.

Hint: Determining your main goals for your Google+ profile or page(s) is a good strategy to help you organize your circles. Ex: Create prospects, leads and customers circles for your business page.

2) What happens when you "circle" someone?
Similar to following people on Twitter, you follow people on G+ by adding them to your circles. When you add someone to your circles, you will see the content they choose to share with you. If someone adds you to their circles, they will see the content you choose to share with them. The diagrams below depict an overly simplified version of what content is seen when you follow someone that does not follow you back; when someone follows you when you don't follow back; and when you follow someone that is also following you.

"Amber" follows "Bob" but Bob doesn't follow Amber.
The posts that Bob chooses to share publicly will appear in Amber's stream.*
Bob will not see Amber's public posts unless he visits her profile page.**

Bob follows Amber but Amber doesn't follow Bob.
The posts that Amber chooses to share publicly will appear in Bob's home stream.*
Amber will not see Bob's public posts unless she visits his profile page.**

Amber and Bob both follow each other.
Amber's public posts will appear in Bob's home stream.*
Bob's public posts will appear in Amber's home stream.*

*Note that settings can be adjusted per circle to turn off posts to home stream. In that case, the way to see them is to view the circle.
**Note that if someone shares to extended circles or if someone in your circle has recommended a post by giving it a +1, you may see someone's post in your streams even if you do not have them circled.

A lot of people who are new to G+ tend to think that they need to "follow back" everyone that circles them; however, since the limit on the number of people you can circle is 5,000, you may as well forget that strategy as it can only work until you reach that limit. The best advice I can give you is to circle people that you want to follow and don't play the follow/unfollow game or you will likely end up with lots of followers, but little engagement.

3) How do I find people to circle?
There are several ways to find people to circle on Google+. You can follow people that are on the SUL (suggested users list); you can add shared public circles; you can perform searches and find people based on the results; you can click hashtags to see others who have used them; you can join communities to meet people with similar interests; you can find people through post comments; you can find people who attend events/hangouts on air, etc. You can also use +NOD3x (www.NOD3x.com) to find popular posts in your niche. There is no wrong way to find people to circle; however, if you are business, you will likely want to try to target those that are most likely to be interested in your product or service.

4) How do people find me on Google+?
While it is not hard to find people to circle, getting found by others is a little more difficult! First of all, you are likely not going to be on the SUL at first (in fact, the majority of users will never be on the SUL) so that takes away that option. You are probably not going to be included in very many shared public circles at first... another option gone. That means you are basically relying on getting found by people searching (and showing up high in the results) and getting added by people you engage with in communities and on posts - and that can take time - a LONG time!

There is another option to grow your following and that is to proactively add people to your circles that are likely to add you back. You can do this by adding people one at a time on a case-by-case basis; by adding shared public circles on a regular basis; or by adding people in bulk using +Circloscope. Remember that whenever you add people to your circles, you will want to take the time to "vet" your circles to decide who to move into more permanent circles and who to remove. Vetting a circle basically means viewing the stream to look for people you might be interested in getting to know (read their about us, look over their posts, etc.) and then moving them to one of your "keep" circles and eventually deleting the rest. The key is that not only does this help you find people, it will allow people to "discover" you because (see #2) - many people will follow you back.

You will also help people find you by engaging on other people's posts, being active in communities, displaying your Google+ badge or link on your blog, website, etc. AND of course by posting good quality content. That all goes without saying; however, it is not the focus of this post.

5) Isn't what you just described, adding circles, keeping a few and then deleting the rest the same thing as the follow/unfollow game - like on Twitter?
No, I don't think it is. Unfortunately, it can be difficult to decide who to follow without viewing someone's stream, which may or may not be shown to the public (and there aren't any "circle viewers" at the current moment - hint hint +CircleCount - we need to talk) so the only way to really decide whose content interests you when you add a shared circle is to view the stream. I recommend giving it a few days or even a week before you delete the circle to give people a chance - just because someone posts a #caturday post once a week (or #goaturday - shout out to +Michael Chase) doesn't mean that they don't share anything that might interest you the rest of the week.


6) What can I do to make myself more likely to get followed?
Here are just a few suggestions to make yourself more likely to get circled by others on Google+.
  • Upload a profile photo - people do not like to circle "blueheads." I will not even consider following someone who does not have a profile photo and would never put them in a shared circle... with one exception... 
  • Complete and optimize your "about" section; using keywords can help you get found in searches and many people do read your bio before adding you to their circles. Hovering over someone's name will bring up their "hovercard" and although there is very limited information available, it is important that you have a cover photo and have set your location. In fact, +Stephan Hovnanian has an awesome post showing 19 (and counting) places that display your hovercard across Google - go ahead, hover over him and then circle him!
  • Create a free profile (or update yours if it is already indexed) on www.circlecount.com and add some tags (keywords) as well. +CircleCount is free and provides stats to help you better understand Google+. This is also where you can see whether or not you have been included in any shared circles.
7) What are "shared" circles?
A shared circle is simply a circle that is shared. If you share the circle publicly to your stream, anyone who comes across it can add it. Anyone can share a circle on Google+; however, if no one adds these circles, they won't do the people included much good - and the way to reach more people to add the circles is by encouraging those included to share it.

In my opinion, there are "levels" of shared circles and I think it is important to understand the difference:
  1. The first is a small, curated ("cherry picked") circle share - a very desirable circle to be included in; although it may not get many shares, it will likely be added by many of the person's followers and can bring those included some very targeted connections. Being included in a circle like this is basically being recommended as someone to follow. These circles can usually be added without much "vetting" as they have already been selected and are people known to the person sharing.
  2. The second is a niche circle that is likely larger and less carefully curated that could be shared by anyone, but would likely be shared by someone in the niche. Doing a search for "real estate circle" or "lawyers circle" for example might bring up a few of these types of circles. When you add these circles, you would expect that many of the posts in the stream will be ones that someone in the niche would be interested in reading.
  3. The third is an interest based circle - such as a photography circle. These circles are usually larger and get more shares. You would generally want to "vet" these by adding them to a "sort" circle and looking through the stream.
  4. The fourth is what +Dustin W. Stout has coined a "chain letter" circle. Basically, it is a circle that strongly encourages sharing or even requires it. While these circles usually get the most shares and lots of adds, they are frowned upon (hated) by many here on Google+. They are usually "all types of people" rather than niche or interest based. One thing I would like to point out is that one of the reasons that circle curators use the "you must share" requirement is because many who build these circles use +Circloscope to help build them and the only way someone will be detected if building a circle of sharers is if they have shared the circle. 
The bottom line is that whether the person creating a large shared circle tried to create a "good" circle or not, these circles really contain all kinds of people and need to be vetted. If you add these by creating new circles and naming them with the name of the person who created the circle, you will soon figure out which ones made the effort and which ones did not. I have added dozens of these circles by people that I consider "good" circle creators - the only ones that you will see me share - and I have met tons of great people and get incredible engagement.

You can also use +Circloscope to combine shared circles and filter them to remove those that are inactive (haven't posted in awhile), that do not have profile photos, that are already following you, etc. Watch the video below to learn more.


8) You have over 80,000 people in your circles - how do you manage that many followers?
Actually, I have less than 5,000 IN my circle, just like everyone else; 80,000 people have me in their circles. There is a big difference though between having 500 people in your circles and 5000, so be sure to understand how to control your notifications and "adjust the volume" before adding too many or you will be in notification hell. I am still tweaking mine. As far as managing circles, such as un-following people that I have not engaged with or that become inactive, I use +Circloscope.

If you are new to Google+, come visit me and say hi at http://gplus.to/chrisdegraff. Don't be afraid to leave comments on my posts - and let me know that you are "new" to Google Plus so I can help point you in the right direction!

To truly master the art and science of circles on Google+, I highly recommend that you circle +martin shervington and watch his video tutorials. You can learn more on his website www.martinshervington.com.

Disclaimer: I am now one of the co-founders at +Circloscope

Monday, September 30, 2013

Stop the Tweet! 'Going Dark' during times of tragedy.


I believe that most marketers and businesses agree that during times of natural disaster, terrorist attacks or other tragic events that cause everyone to stop in their tracks, we do not want to conduct "social business as usual." +Debra Donston-Miller wrote a commentary for +InformationWeek shortly after the April bombings at the Boston Marathon about the importance of knowing when to react quickly - and when tragic events occur, the consensus seems to be that automatic updates should be postponed.

While it may seem like a relatively simply solution to postpone scheduled posts until a later date, in reality this is becoming more and more complicated with every new app that we allow access to our social media accounts. I did not think that I personally used very many scheduling apps; however, when I began to list all of the accounts that I would need to login to in order to "stop" my Twitter account from posting, a different story soon emerged.

1) Triberr - Each day, I go through the feeds and choose posts written by my tribe mates to post to Twitter. I generally choose about 10 per day and they automatically post at one hour intervals.

2) RoundTeam - I have rules set up to automatically trigger a retweet based on specific keywords used by people I have on a list.

3) Buffer - Using my Chrome extension, I add posts to my buffer throughout the day as I browse the web to keep it topped off. These are scheduled to post to Twitter at optimal times.

4) ManageFlitter - I have a few of my own tweets scheduled to post at optimal times throughout the day.

5) Paper.li - Tweets are automatically sent out when the paper is published, also automatically since I am using the free version.

6) SponsoredTweets - These are tweets I have written and approved and they are scheduled to be tweeted automatically once the sponsor has approved them.

I also use a few others and my Google+ account is set to automatically post to Twitter, although I usually post directly rather than schedule my Google+ Tweets, so that is not a problem.

I suppose the options available to "Stop the Tweet" are to:

A) login to each account and manually delete or reschedule each post (time-consuming, likely to forget an account or two, may not be able to reschedule);

B) login to Twitter and disable access to all apps and grant access at a later time (not a bad solution, but likely would need to go in to each account and reschedule the Tweets that were not sent); or

C) deactivate the Twitter account and reactivate it within 30 days before it is permanently deleted (probably not good for business, can take 48 hours for everything to appear normally again, would still probably need to go in and reschedule all missed posts).

None of these seem to be an "ideal" solution, and what I think could likely happen is businesses would eventually just let the posts go ahead and post as scheduled rather than take any of these steps. Not because they are insensitive; rather because they simply do not have the time, the money, the man-power or the fortitude to spend time undoing what has already been done and then redoing it again.

So, what is the solution? 

I believe that Twitter could easily provide the perfect solution that would work both quickly and effectively and allow businesses and profiles to "go dark" during times of crisis - by using drafts. Twitter's mobile app currently saves posts as drafts if a connection to Twitter is not available; once the connection becomes available, the draft can be sent. I think the perfect solution would be for Twitter to provide users with the ability to enable a "set to draft mode" option. Once triggered, all incoming posts that had been previously scheduled would go to draft status and could later be tweeted or deleted by the user when they are ready to start posting again.

In the meantime, I choose option B. Of course, this only takes care of Twitter....

Friday, September 27, 2013

What would it take to get you to switch to Bing?


Would you switch to Bing to earn the equivalent of $1 per week? That is essentially what you could earn with Bing Rewards just by searching as you normally would - only using Bing rather than Google.

At 1 credit per 2 Bing searches (up to 15 credits a day), you could earn 105 credits per week. That is enough for a 60 minute Skype Credit (100 credits); or you could save up for a few weeks and redeem them for a $3 Amazon.com gift card (340 credits) - or a few more weeks to earn a $5 Starbucks Card (525 credits). There are opportunities to earn additional credits, such as for referring a friend or adding Bing to your browser, and you can also reach a higher status so you can earn additional credits (and bragging rights), and since I am not sure of the exact amount you can earn, let's rephrase the question:

What would it take to get you to switch to Bing?

Although I had taken the "Bing It On" Bing vs Google Challenge once before and preferred Google, I decided to take the challenge again. I had a bit of a problem because their service went down several times during the challenge, but I decided not to weight that into my decision as Google hasn't been running perfectly lately either.

I have to admit that the challenge was not easy because the results are very similar (although when I searched my name it was easy to spot the difference as Google showed the number of followers I have in my circles); and in the end, I was a little surprised that I choose Bing in 3 out of the 5 rounds. So... will I switch?


I believe that using Google is such a habit at this point, that in order to get me to switch, Bing's results would either have to be quite obviously much better than Google's, or their rewards program would need to be so incredible that I could not pass it up - and at $1 per week - Bing is not even close to the mark.

Saturday, September 14, 2013

Google AdSense: There's mad money to be made online!


Whether you are marketing yourself, your business or someone else's business online, I can guarantee you that at some point either you or someone you work for is going to look at your efforts and the countless hours you spend online and say "SHOW... ME... THE... MONEY!" When this eventually happens, your ability to monetize or justify your work by showing a ROI will likely determine whether your efforts will be considered successful or a colossal waste of time. With that said, I am at a point where I need to start showing myself the money for my efforts and I figured it might make for a few good blog posts as well. I am also hoping that if I do have any flawed logic here, one of my readers might be able to point it out to me or may bring up a point that I have not thought of yet.

A little background.
In 1997, I started my online journey by providing search engine optimization (SEO) services for clients all over the world, all of whom found me online (SEO was a little easier way back when!). I also set up several other websites and included Google's AdSense on one of them. On Friday, July 11, 2003, less than one month after AdSense launched, I got my first taste of "money for nothing" when I earned $2.17 from clicks on the ads on my site. I was excited at first and spent my spare time (which wasn't much considering I had 3 young kids and a full time job) improving my site in an attempt to make more money. Unfortunately, it didn't make as much as I had hoped and I eventually put it aside. Over the years, I worked for several companies ranging from start-up to large corporations, and started my own web development company in 2007. I checked in on my site and added a few more over the years, and the checks, although small, continuously rolled in.

I don't want to be kicking myself 10 (more) years from now!
I have decided that it is time I got serious about making money online. It has taken me 10 years, during which time Google AdSense celebrated its 10 year anniversary, to come back to the realization I made in 2003, which was, "There's mad money to be made online and how much I can make is really up to me."


Methods to monetize.
My goal is to monetize several of my existing websites and my blog ("web properties") as well as my social media profiles ("social sites") using three distinct methods:
  1. Google AdSense and other CPC/CPA Ads
  2. Affiliate and Referral Programs
  3. Influence Marketing Campaigns
My plan is to tweak my existing and/or set-up additional web properties as needed for method #1; to research and test various programs until I find the right ones to promote for method #2; and to continue growing my fan base on my social sites to improve my acceptance rates for method #3. Regarding method #3, I am starting to find out that I am "not quite there yet," especially as brands do not yet seem to put a lot of weight on Google +, which is where I focus a majority of my efforts. On the other hand, I may be way ahead of the curve when they finally catch up. Because I am just getting started with methods #2 and #3, I will focus this post on method #1. I haven't played around too much with other CPC/CPA Ads (cost per click/cost per action), so will save my findings for a future post - and in fact, may just skip them altogether as I doubt any are better than Google AdSense.

Pick the low hanging fruit first.
Because there is only so much time and yet there are seemingly so many "opportunities," I want to target in rather quickly on the ones that I believe have the potential to provide the highest ROI and focus on them. I also want to develop a testable theory by making a few hypothesis based on some existing data as well as on some assumptions I feel that I can make based on experience. Since I am already familiar with and am already making some money with Google AdSense, and since I believe there is room for improvement, it makes the most sense to start there.

Analyzing the data.
Note: It is against Google AdSense's TOS to reveal actual click through rates (CTR) or details regarding property performance, so I am going to err on the side of caution and adjust my numbers. Disclosing gross payments is allowed, so I have included those numbers. 

Fact: It took me close to a million page views to earn approximately $6,500. This was achieved over a 10 year period with only one website running ads during the first 4 or 5 years.

Fact: Approximately half of this amount was earned the first 8 years and the remainder was earned in the past 2 years. It took twice as many page views (now across 20+ properties, although the majority was on about 1/3 of them) to earn the same amount, likely due to lower advertiser rates, something that is out of my control.
Fact: Over the past 3 months, I have been averaging around $250 per month. Of the higher earning properties, higher page views didn't always correlate with an increase in clicks. This is something that I believe can be played with by changing ad positions, styles, etc. Also, some of these properties are seasonal, so looking at just the past 3 months may need to be adjusted.

Based on the information I gathered and looking at property stats in Google Analytics and Google Webmaster Tools, I believe I can determine which sites could possibly be improved and what the outcome might look like if I were able to achieve a higher CTR for a particular site.

Current Income: $250/mo
Initial Goal: Double Current Income

Property: A (seasonal)
Earnings: $355 (average $120/mo)
This site is my best performer but looking at several years worth of stats, I can see that page views are likely to dramatically drop this month (Sept) and won't pick up again until Feb.
Action Item: Revisit this site in January to determine additional action.

Property: B
Earnings: $24 ($8/mo)
I have made several attempts to improve the performance of the ads on this site without much luck. The site has great potential in my opinion and an extremely low bounce rate. The number of page views and CPC (cost per click) are similar to Property A, so in theory getting the CTR up to the same level should result in an increase of earnings of approximately $100/mo.
Action Item: Reposition ads on pages with highest page views. Also need to make that page more "sticky" as time spent per page is rather low.
Potential Increase: $100/mo

Property: C
Earnings: $96 ($32/mo)
At 1/3 of the page views and clicks, this site has the same potential as Property A. Although the site has increased page views year after year, it is a small town site (population 4,000); therefore, I do not think attempting to triple the page views is really practical. A large portion of the page views are people looking for a particular thing to do (seasonal) for a site that has at least triple the page views if not more, so targeting the related keywords a bit more might make a marginal difference.
Action Item: Spend 1 hour targeting keyword in January to prepare for the next season and see what happens.


Properties: D and E (seasonal)
Earnings: $72.50/$76 (combined average $50/mo)
These sites have a much higher CTR than average, so it makes sense to try to increase the page views. Since they are both so similar in both stats and content, will just go ahead and plan to work on both at same time even though their seasons are slightly different. Initial goal will be to try to triple visits/page views.
Action Item: Add additional pages for search to try to increase visits and page views. 
Potential Increase: $100/mo

Property: F
Earnings: $40 ($30 in past month due to recent changes)
This site is another with extreme potential. The page views used to be much higher but suffered due to some site problems which resulted in a loss of indexed pages.
Action Item: Add additional pages for search to try to increase visits and page views. 
Potential Increase (based on past performance): $100/mo

Properties: G, H, I, J, K, et al
None of the other sites (5 or 6) seem to have much potential, making up the remaining $15 or so per month; however, if each site potentially can earn even $3, if they could be added quickly enough, that would be an additional $30/mo for each 10 sites added.
Action Item: Consider for future.


Additional improvements needed.
Google AdSense now has a "Scorecard" to help you optimize your revenue by showing areas that need improvement. Mine need quite a few, so I will also work on those issues for even more possible improvement.

A good investment.
If all of my data and assumptions are correct, I should be able to meet my initial goal of doubling what I am currently averaging with Google AdSense. While an additional $300 per month may not even seem worth writing this blog post over, much less making changes to the sites, considering that I have had my account for 10 years already, a few adjustments today could add up to $36,000 over the next 10 years - seems like a pretty good investment to me!

Tuesday, September 3, 2013

Google Analytics Best Practices: Plan Ahead


Editor’s Note: This is a guest blog post I wrote for Michael Q Todd's The 7 Pillars Book on June 27, 2013. Officially out of beta, Google’s new Universal Analytics should be used instead of the old tracking code. All old analytics tracking code should be removed and the new code should be placed just above the tag in your site’s HTML code. For WordPress, you should uninstall analytics plugins, remove old code if it was inserted manually, and place the new code in the header.php file of your WordPress theme, just above the tag.

Google Analytics

For many business owners, bloggers and social media marketers, analytics and other measurement tools are almost an afterthought and often forgotten entirely until they are faced with a situation in which they need to produce tangible results – and in order to do that, you need tangible data.
When setup correctly, Google's new Universal Analytics can not only provide you with metrics such as the number of visits and page views, it can help you identify conversion problems on your website, assign dollar values to various social platforms, and allow you measure the impact of your brand’s social relationships over time. The most exciting feature is the ability to identify and track visitors across browsers, networks, devices, and believe it or not offline activity from systems such as call centers systems and loyalty cards.

Analytics Intelligence

Google Analytics' Intelligence Reports and Custom Alerts can help you become aware of variations in your website's traffic or other anomalies that you might otherwise have missed. These can be set up and aggregated by day, week and month and can be customized to send you an alert when traffic patterns reach a specific threshold that you specify.

Annotations

Annotations let you leave a shared note right on the graph of your reports. These are extremely valuable to explain spikes in traffic and can act as a logbook for your marketing efforts and website changes. A launch of a new product, a website redesign, an email campaign and offline marketing are all examples of business activities that should be annotated so can later understand events that caused an increase or decrease in visits or conversions.

Webmaster Tools

Each of your properties should have a corresponding verified website in Webmaster Tools and be connected with your Google Analytics account so additional data can be available in your reports and can help with your Search Engine Optimization (SEO) efforts. The queries report is especially useful as it shows you the number of impressions your site showed in the Search Engine Results Page (SERP) for a given query, the number of clicks it received, the average position, and the Click Thru Rate (CTR).

Webmaster Tools will also allow you to check the "health" of your site by viewing crawl errors, index status and will help you optimize your site for search.

Custom Reporting

Custom Dashboards allow you to get a quick, organized, specific view of your data by grouping together info that is most relevant to your goals as well as providing each of your business groups with reports that are most useful for their needs. For example, a sales and marketing team may want reports showing leads, sales and conversion activity; a content marketing team may want to see content reports, SEO and social activity reports; while a tech team may be most interested in site performance and real-time reports.

Thank you to Marketworks Media for sharing seven custom dashboards that are easily customizable to meet most business needs.

Conclusion

By implementing Google Analytics and Webmaster Tools correctly and by determining your reporting needs in advance, you can define your business goals and key performance indicators (KPIs) in order to ensure that you have the reports you need, when you need them.

I recommend subscribing to the Google Analytics YouTube Channel as well as watch their June 7, 2013 webinar (below) "Measuring Success in a Multi-Device World" that discusses strategies and best practices.

9 Sources of Analytics You May Have Forgotten


If you think the only place to view analytics is Google (or Facebook) then think again! Here are 9 sources of analytics you may not be using (plus a bonus source) that can help you get an even more complete picture of your web presence. Please feel free to comment with additional sources that you use!

1) YouTube

If most of your videos are embedded on your website or a client's site and you haven't spent time developing your channel, you may have forgotten the terrific stats that are available to you on YouTube. In addition to estimated minutes watched and average view duration, you can see whether your video was viewed from an embedded player on your website or another website; from the YouTube watch page or directly on your channel; or on a mobile device. You can also find stats on audience demographics, geographic location and engagement, including likes, dislikes, shares, comments, favorites, etc.

Videos found via a Google or YouTube search will give you access to see which keywords used to find it (I would assume that this would be true if a search was performed on Google+ as well); and, if you have monetized your account, you can also see ad performance and estimated earnings. By comparing metrics such as estimated earnings based on audience engagement, you can quickly see how useful these metrics really are to a marketer.
YouTube Analytics

2) Content Curation Tools

Most content curators are using bookmarklets or other browser extensions for sites such as Scoop.it!, RebelMouse, Paper.li, Listly, etc. in order to easily "scoop" or share content from around the web. These extensions are so convenient that you may rarely even visit many of these sites after you initially set them up – and that means you probably have forgotten about the analytics that many of these sites are gathering for you. (To be honest however, and rather surprisingly, most of these sites are seriously lacking in useful or detailed statistics.)
RebelMouse Analytics

3) Social and URL Sharing Tools

Another easily forgotten source of statistics are social sharing tools such as Markerly, AddThis and ShareThis. Once embedded on a website or blog, the aggregate count shown to the public are what we tend to check as well; however, there is a lot more great info that we could be using to help us learn more about our audience, how they like to share and what content they find most valuable.

AddThis Analytics

We can even see information about overall social value compared to other sites, categories, trends and clickbacks.


ShareThis Analytics

4) Twitter's Ad Tools

Ok, this one isn't really fair to include as one you "forgot" as Twitter just opened up Tweet Performance Analytics to all on June 13th; however, unless they put a link to it in your Twitter dashboard, or if you use Twitter management tools, you will forgot soon enough. Found in the Ads dashboard, these analytics are available for free and allows you to download your info as a CSV file. To access, go to ads.twitter.com and sign in with your Twitter credentials. You don't need to complete the advertising sign-up process unless you want to advertise.

In addition to showing you how many favorites, retweets and replies each of your recent tweets had, you can also learn a little bit about your community including their top interests and who your followers also follow by percentage.
Twitter's Analytics

5) URL Shorteners

Link shorteners are a necessity if you are a Twitter user; however, even if you are not, it makes sense to use them and many marketers do. One of the best things about using shorteners such as goo.gl and bitly are the analytics (of course). I prefer bitly for its interface, including having a "profile" page to feature your shared "bitmarks."

Some of the great features of bitly include:
  • a "bundles" feature which are shareable collections of your bitmarks; 
  • the ability to curate bundles and invite other users to add to it; 
  • the ability to make links private; 
  • the ability to customize links; 
  • the chrome extension; 
  • the ability on mobile devices to email links to save in your bitmarks or to share on Facebook and Twitter. 
As far as analytics, in addition to what you would expect, you can also see who in "your network" (Facebook friends and anyone you follow on Twitter) has shared a URL via bitly; how many total clicks the link received as well as how many were via your shortlink; and which other bitly users shared the same link.

Bitly's Analytics

6) QR Codes

If you were thinking ahead when you generated your QR codes, you probably used SmartyTags or another trackable service; however, after a few days or weeks, the excitement wore off and you stopped checking the stats. Info about the types of devices, GPS location, city, state, postal code, etc. are all waiting for you to log back in and download.

7) Slideshare

Unfortunately, you aren't going to get much from slideshare unless you go pro; however, you can still see the number of views on slideshare vs. embedded views, likes and downloads.

8) Identity Pages

Social identity pages like about.me, XeeMe, etc. are another than can be setup and then forgotten even though they can provide a great deal of information about the people who are interested in learning more about you. You can learn how many visitors clicked on one of your social media links to learn more about you; how they found your profile, your network relevance, search terms used and whether they shared or favorited your page and possibly even whether or not they "think you are cool;" even better, you can usually see exactly WHO viewed you and how they interacted with your profile.

9) Scheduling Tools

Buffer is a terrific little app for scheduling tweets on Twitter, Facebook, LinkedIn and more that works well with lots of other apps and extensions such as IFTTT (If This Then That), Feedly, Scoop.it, Commun.it, SocialBro, Digg, Twylah and many many more. Besides ensuring that your posts are spread out nicely, you can find the optimal times to post, learn what topics your audience responds to best and see the potential exposure of your posts. To make the most out of Buffer's analytics, turn on campaign tracking and integrate it with your Google Analytics account.

Bonus Source: Empire Avenue

Empire Avenue provides a surprising amount of analytics as well as an at-a-glance look at how you are doing across various networks. Definitely worth a look!

Empire Avenue's Analytics

Please feel free to comment with additional sources of analytics that you use!
Note: This post was originally shared on July 1, 2013 as a guest post that I wrote for The 7 Pillars Book by Michael Q Todd.